Abigail Aquiler
About Abigail Aquiler
Abigail Aquiler is a CX Support Specialist with extensive experience in customer service roles across various organizations. She has worked in positions ranging from a Customer Service Representative at the California Department of Motor Vehicles to her current role at Primary.Health, and she holds a Bachelor of Arts degree in Health Care Administration from the University of Phoenix.
Current Role at Primary.Health
Abigail Aquiler has been serving as a CX Support Specialist at Primary.Health since 2022. In this role, she focuses on enhancing customer experience and providing support to users of the platform. Her responsibilities include addressing customer inquiries and ensuring that clients receive timely assistance.
Previous Experience in Customer Service
Abigail has a diverse background in customer service roles. She worked at the California Department of Motor Vehicles as a Customer Service Representative from 2018 to 2019. Prior to that, she was a Call Center Representative at Mechanics Bank for five months in 2017. Additionally, she held a position at LendingClub in Customer Development for three months in 2018 and served as a Member Care Specialist at CareCounsel from 2019 to 2020.
Career Development in Support Roles
Abigail has developed her skills in support roles through various positions. She worked as a Senior Central Support Specialist at Carbon Health from 2020 to 2022, where she contributed to customer support initiatives. Earlier in her career, she also held a managerial position as a Store Manager at Foot Locker from 2016 to 2017.
Educational Background
Abigail studied at the University of Phoenix, where she earned a Bachelor of Arts in Health/Health Care Administration/Management from 2020 to 2023. She has also been pursuing studies in Health Information/Medical Records Technology/Technician since 2015 at the same institution.
Early Career Experience
Abigail's early career included roles in retail and banking. She worked as a Teller at Chase from 2014 to 2016 and as a Cashier at Target from 2015 to 2016. These positions provided her with foundational customer service skills that she has built upon in her subsequent roles.