Brenna Eikenbary (She/Her)
About Brenna Eikenbary (She/Her)
Brenna Eikenbary is a Technical Account Manager at Primary.Health, where she customizes the platform for client workflows and data reporting. With a background in global health and animal sciences, she has held various roles in public health, veterinary care, and research.
Work at Primary Bio
Brenna Eikenbary serves as a Technical Account Manager at Primary.Health since 2021. In this role, she tailors the Primary.Health platform to meet specific client workflows and data reporting needs. Brenna utilizes SQL, JSON, HTML, and Databricks to enhance the platform's functionality. She manages outstanding client requests through various communication channels, including Click-up, email, and Slack. Additionally, she acts as the primary liaison for a diverse client base, which includes labs, public health departments, private companies, and non-profit organizations. Brenna also troubleshoots platform issues and devises solutions for unique client requests, supporting other account managers and project managers.
Education and Expertise
Brenna Eikenbary holds a Master of Science degree in Global Health from Georgetown University, which she completed from 2021 to 2023. Prior to that, she earned a Bachelor's degree in Animal Sciences from California Polytechnic State University-San Luis Obispo, where she studied from 2017 to 2020. Her educational background equips her with a strong understanding of health systems and animal sciences, which she applies in her current role. Brenna's technical skills include proficiency in SQL, JSON, HTML, and Databricks, enabling her to effectively manage client-specific workflows.
Background
Brenna Eikenbary has a diverse professional background that includes various roles in health and animal care. She worked as a CIA Corps Member with AmeriCorps at the Dawson County Health Department for 11 months in 2020-2021. Prior to her current position, she gained experience at NOAA as a Cal Poly Senior Project for two months in 2020. Brenna also served as a Veterinary Assistant at VetnCare for one year and completed an internship at the Cheetah Conservation Fund in Namibia. Her volunteer work includes roles at The Marine Mammal Center and the Wildlife Rescue Center of Napa County.
Achievements
During her time at Primary.Health, Brenna Eikenbary developed Looker Dashboards specifically for COVID-19 testing and vaccine administration data. This initiative showcases her ability to leverage data visualization tools to enhance reporting and decision-making processes. Additionally, she independently facilitates client meetings, providing updates on action items, potential leads, and contract enhancements. Her proactive approach in managing client relationships and addressing their needs contributes to the overall success of the projects she oversees.