Charlie Cumming
About Charlie Cumming
Charlie Cumming is a Customer Service Analyst currently employed at PrimaryBid in London, England. He has a diverse work history that includes roles in customer service, retail, and food service across various establishments in Edinburgh and London.
Work at PrimaryBid
Charlie Cumming has been employed at PrimaryBid as a Customer Service Analyst since 2020. In this role, he is responsible for addressing customer inquiries and ensuring a high level of service. His position involves analyzing customer feedback and implementing improvements to enhance the customer experience.
Previous Experience in Customer Service
Prior to joining PrimaryBid, Charlie worked at Lloyds Banking Group as a Customer Service Assistant from 2019 to 2020. He also gained experience in the hospitality sector as a Bartender at Malones Irish Bar for 7 months in 2019. Additionally, he held roles at Civerinos as a Food Service Worker and at TK MAXX and Pandora as a Retail Assistant.
Education and Expertise
Charlie studied at the Royal High School from 2012 to 2017, where he achieved a focus in Mathematics. This educational background has contributed to his analytical skills, which are essential in his current role as a Customer Service Analyst.
Background in Retail and Hospitality
Charlie's work history includes various positions in retail and hospitality. He worked as a Retail Assistant at Pandora for a total of 1 year across two separate periods, and he also worked at TK MAXX for 5 months. His experience in these roles has equipped him with strong customer service skills.