Mathew Sweeney
About Mathew Sweeney
Mathew Sweeney is a Customer Success Manager at Primer in the London Area, where he has worked since 2024. He has a background in customer success and account management, having held various roles at companies including Yapily and Softcat plc.
Work at Primer
Mathew Sweeney has been serving as the Customer Success Manager for the European region at Primer since 2024. His role is based in the London Area, United Kingdom, and he operates in a remote capacity. In this position, he focuses on enhancing customer satisfaction and ensuring successful implementation of Primer's services for clients across Europe.
Previous Experience at Yapily
Before joining Primer, Mathew Sweeney held two positions at Yapily. He worked as a Customer Success Manager from 2020 to 2022, followed by a promotion to Senior Customer Success Manager, where he served from 2022 to 2024. In these roles, he was responsible for managing customer relationships and driving the success of Yapily's services in the financial technology sector.
Career Background in Retail and Account Management
Mathew Sweeney's career includes significant experience in retail and account management. He worked as a Retail Manager at Compu b, an Apple Premium Reseller, from 2013 to 2017, where he managed operations at the Selfridges location in London. Following this, he served as an Account Manager at Softcat plc from 2017 to 2019, focusing on client accounts and sales strategies.
Experience in Customer Success
In addition to his roles at Yapily and Primer, Mathew Sweeney worked as a Customer Success Manager at My Wealth Cloud Ltd from 2019 to 2020. In this position, he was tasked with ensuring customer satisfaction and success with the company's financial services, further solidifying his expertise in customer relationship management.