Amber Duque

Amber Duque

Manager, It Process Improvement @ Primerica

About Amber Duque

Amber Duque is a Manager of IT Process Improvement at Primerica, with a strong background in agile project management and data analysis. She has over 5 years of experience in software delivery and has held various roles in organizations such as CareerBuilder and Fundtech.

Current Role in IT Process Improvement

Amber Duque currently holds the position of Manager, IT Process Improvement at Primerica, a role she has occupied since 2022. In this capacity, she leverages her extensive background in agile project management and data analysis to enhance IT processes. Her focus is on implementing improvements that streamline operations and increase efficiency within the organization. Amber's experience in managing teams and projects contributes to her effectiveness in this role.

Previous Experience at Primerica

Amber Duque has a notable history with Primerica, where she worked in various capacities from 2018 to 2022. Initially, she served as an Agile PMO Reporting & Metrics Analyst for two years, followed by a position as a PPM Analyst for another two years. During her tenure, she developed skills in project management and data analysis, which supported her subsequent role in IT process improvement.

Educational Background

Amber Duque studied at The University of Alabama from 1992 to 1996, where she earned a Bachelor of Science degree. Her academic focus included Mathematics, Computer-Based Honors, and French. This educational foundation provided her with analytical skills and a diverse knowledge base that she applies in her professional career.

Career History and Skills

Amber Duque has a diverse career history that spans several roles in technology and project management. She worked as a Software Engineer and Agile Project Manager at CareerBuilder from 2012 to 2017, and as a Team Lead at Fundtech from 2003 to 2012. Her experience includes over five years of delivering software using an agile framework, where she served as both a Scrum Master and Developer. Amber is recognized for her organizational skills and attention to detail.

Analytical Experience at SYDA Foundation

Amber Duque began her professional career as an Analyst of Financial Data at SYDA Foundation from 1996 to 1999. In this role, she gained valuable experience in data analysis, which laid the groundwork for her future positions in project management and IT process improvement. This early experience contributed to her analytical capabilities and problem-solving skills.

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