Barbara Gratton
About Barbara Gratton
Barbara Gratton serves as a District Leader at Primerica in the Greater Atlanta Area, a position she has held since 2017. She has a solid background in the legal services industry and extensive experience in customer service roles.
Work at Primerica
Barbara Gratton has been serving as a District Leader at Primerica since 2017. In this role, she has contributed to the company's mission of providing financial services and education. Her responsibilities include leading teams, developing strategies for client engagement, and overseeing district operations. Gratton's position allows her to leverage her extensive background in customer service and legal services to enhance the overall performance of her district in the Greater Atlanta Area.
Education and Expertise
Barbara Gratton studied at the University of Alabama at Birmingham from 2005 to 2009, where she focused on Customer Service Support, Call Center, and Teleservice Operations. This educational background provided her with foundational skills that have been beneficial throughout her career. She possesses expertise in the legal services industry and has developed skills in nonprofit organizations, tax preparation, sales, entrepreneurship, and event management.
Background
Barbara Gratton has a strong professional background, particularly in the legal services industry. She began her career working at Blue Cross and Blue Shield of Alabama as a Customer Service Specialist from 2007 to 2011. Following this, she worked as a Customer Service Representative at Cahaba GBA from 2011 to 2013. She briefly returned to Blue Cross and Blue Shield of Alabama as a Claims Processor in 2013 before transitioning to her current role at Primerica.
Professional Experience
Gratton has accumulated significant experience in various customer service roles. At Blue Cross and Blue Shield of Alabama, she worked for four years as a Customer Service Specialist and later as a Claims Processor for seven months. Her tenure at Cahaba GBA as a Customer Service Representative lasted two years. This diverse experience has equipped her with a comprehensive understanding of customer relations and service delivery.
Career in Greater Atlanta Area
Since at least 2017, Barbara Gratton has been active in the Greater Atlanta Area, where she has established her career at Primerica. Her work in this region has allowed her to engage with a diverse clientele and contribute to the local financial services landscape. Her ongoing presence in the area underscores her commitment to professional growth and community involvement.