Brandon Horton
About Brandon Horton
Brandon Horton is a Senior Representative at Primerica, based in Dallas, Texas, with over fourteen years of experience in the automotive industry. He has held various roles, including Assistant Service Manager at Sewell Automotive Companies, where he developed strong customer service skills.
Work at Primerica
Brandon Horton has been employed at Primerica as a Senior Representative since 2021. His role involves providing financial services and guidance to clients in Dallas, Texas. In this position, he is responsible for helping clients understand their financial options and achieve their financial goals. His tenure at Primerica has allowed him to leverage his extensive experience in customer service to enhance client relationships and service delivery.
Background in Automotive Industry
Brandon Horton has over fourteen years of experience in the automotive industry. He has held various positions that have contributed to his development in customer service and operational management. His career began at Sewell Automotive Companies, where he worked as an Assistant Service Manager for fourteen years, followed by a brief tenure at Park Place Lexus Grapevine. His roles have involved managing service operations and ensuring customer satisfaction.
Education and Expertise
Brandon Horton graduated from Roxton High School, where he earned his High School Diploma. His education laid the foundation for his career in customer service and management within the automotive sector. His expertise has been further developed through practical experience in various service management roles across multiple automotive companies.
Achievements in Customer Service
During his time at Sewell MINI of Plano, Brandon Horton was responsible for exceeding service goals set by management. He coordinated with Certified Technicians to address service concerns effectively, demonstrating his commitment to customer satisfaction. His ability to handle internal service and make-ready needs contributed to the operational success of the service department.
Previous Roles in Automotive Service Management
Brandon Horton held the position of Assistant Service Manager at Sewell Lexus from 2017 to 2020, where he further developed his skills in service management. He also worked at Park Place Lexus Grapevine for five months in 2021. His roles involved overseeing service operations and enhancing customer experiences through effective communication and service delivery.