Cintya Concha
About Cintya Concha
Cintya Concha is a Life Insurance Specialist with a diverse background in customer service and management. She has worked in various roles across multiple companies, demonstrating expertise in financial reviews and customer needs assessment.
Work at Primerica
Cintya Concha has been employed at Primerica as a Life Insurance Specialist since 2021. In this role, she focuses on providing financial reviews, annuities, and credit reports to clients. Her expertise in life insurance allows her to assist clients in understanding their options and making informed decisions regarding their financial futures. She has developed a reputation for her professionalism and efficiency in meeting client needs.
Previous Employment Experience
Cintya Concha has a diverse work history that includes various customer service roles. She worked at Palm Restaurant Group as a Customer Service Representative from 2019 to 2020 in Orlando, Florida. Prior to that, she spent eight years at SHRM in a similar capacity from 2011 to 2019. Her experience also includes a position at Verizon as a Repair Department Agent from 2008 to 2010 and as an Administrative Assistant at State Farm® from 2010 to 2011. Additionally, she served as a Crew Leader at Juice Zone from 2006 to 2008.
Education and Expertise
Cintya Concha has pursued various educational qualifications at Valencia College. She achieved an Associate of Science in Small Business Administration/Management in 2022 and a Certificate in Business Specialist in 2020. She also completed an Associate's degree in General Studies from 2015 to 2020 and obtained a Certificate in Operations Support and Services in 2020. Furthermore, she studied Cosmetology at Paul Mitchell the School-Orlando from 2017 to 2018. Her educational background supports her expertise in financial services and customer relations.
Skills and Proficiencies
Cintya Concha possesses strong skills in customer service and problem resolution. Her extensive experience in call centers has enhanced her executive-level communication and interpersonal skills. She is proficient in various software systems, including Personify, Salesforce, Magento, Cobalt, and Netsuite. Cintya demonstrates a keen eye for customer needs and consistently meets productivity goals, showcasing her commitment to professional excellence.