Crystal Smith, Csp
About Crystal Smith, Csp
Crystal Smith is a Senior Representative at Primerica and an HR Operations Administrator at StructureTec Group, both based in Michigan. She has a diverse background in recruitment, sales, and human resources, along with certifications in staffing and financial representation.
Work at Primerica
Crystal Smith has been employed at Primerica as a Senior Representative since 2020. In this role, she serves as a licensed financial representative, providing financial coaching and guidance to clients. Her responsibilities include designing and implementing company policies and procedures, contributing to the development of organizational standards and practices. Smith's position allows her to leverage her expertise in staffing and recruitment, as she also monitors key HR metrics to assess and improve employee performance and retention.
Previous Experience in Recruitment
Before joining Primerica, Crystal Smith worked at The OnStaff Group as a Recruiter III from 2018 to 2020 in Portage, Michigan. In this role, she focused on staffing and recruitment, utilizing her skills to match candidates with suitable job opportunities. Her experience in recruitment is further supported by her certification as a Staffing Professional from the American Staffing Association, showcasing her expertise in the field.
Background in Customer Service and Hospitality
Crystal Smith has a diverse background in customer service and hospitality. She worked as a Server at Four Winds Casinos from 2009 to 2011 and as a Sales Associate at Kohl's from 2011 to 2016 in New Albany, Ohio. Additionally, she served as the Beverage Director at Kalamazoo Country Club from 2014 to 2017. These roles provided her with valuable experience in managing customer relations and enhancing service delivery.
Education and Expertise
Crystal Smith holds two Bachelor of Arts degrees in Criminal Justice and Sociology. She studied at Grand Valley State University from 2008 to 2010 and continued her education at Western Michigan University from 2011 to 2013. Her educational background supports her understanding of human behavior and organizational dynamics, which is beneficial in her current HR operations role at StructureTec Group.
HR Operations and Management Skills
In her current role as HR Operations Administrator at StructureTec Group since 2020, Crystal Smith manages various HR functions, including Workers Compensation, Unemployment, Leaves of Absences, and Compliance. She serves as a liaison between payroll and employees, ensuring effective communication and resolution of payroll-related issues. Smith also provides HR support to management staff regarding policies and procedures, enhancing managerial effectiveness and compliance.