Donna Goodloe
About Donna Goodloe
Donna Goodloe is the owner of Mason Catastrophe Claims Services and has over 30 years of experience in the claims industry. She studied Criminal Justice at Texas State University-San Marcos and previously worked at USAA as a Senior Claims Representative for 17 years.
Work at Mason Catastrophe Claims Services
Donna Goodloe has been employed at Mason Catastrophe Claims Services as an Independent Catastrophe Claims Adjuster since 2008. In this role, she handles claims related to catastrophic events, providing expertise in assessing damages and facilitating the claims process for clients across the United States. Her extensive experience in the field allows her to navigate complex claims efficiently.
Previous Experience at USAA
Prior to her current role, Donna Goodloe worked at USAA for 17 years, from 1989 to 2006. During her tenure, she served as a Senior Claims Representative, where she managed various claims and developed a strong foundation in claims processing and customer service. This experience contributed to her expertise in the insurance industry.
Education and Expertise
Donna Goodloe studied Criminal Justice at Texas State University-San Marcos. Her educational background provides her with a solid understanding of legal principles and procedures, which is beneficial in her work as a claims adjuster. This knowledge enhances her ability to assess claims accurately and fairly.
Professional Background
Donna Goodloe has built a career in the insurance industry, focusing on claims adjustment. Her professional journey includes significant roles that have shaped her skills in claims management and customer relations. With over 30 years of experience, she has developed a comprehensive understanding of the claims process.