Elmar Krso
About Elmar Krso
Elmar Krso is a Tech Support Analyst 1 currently employed at Primerica in Duluth, GA, where he has worked since 2019. He has a background in computer science with a Bachelor's degree from Georgia State University and an Associate's degree from Gwinnett Technical College, and he specializes in supporting various operating systems.
Work at Primerica
Elmar Krso has been employed at Primerica as a Tech Support Analyst 1 since 2019. In this role, he focuses on client satisfaction, ensuring that users receive effective support for their technical issues. His responsibilities include troubleshooting and resolving problems across various operating systems, including Windows, Mac, and Linux. His experience in this position has contributed to his expertise in providing comprehensive tech support.
Previous Experience in Tech Support
Before joining Primerica, Elmar Krso worked as an IT Support Specialist at ComplianceMate: Food Safety Technology ® from 2018 to 2019. His role involved providing technical assistance and support to users, enhancing his skills in addressing client needs. Additionally, he served as an Apprentice Programmer at ScholarLab for four months in 2017, where he gained foundational programming experience in the Greater Atlanta Area.
Education and Expertise
Elmar Krso studied Computer Science at Gwinnett Technical College, where he earned an Associate's degree from 2015 to 2017. He furthered his education at Georgia State University, obtaining a Bachelor's degree in Computer Science from 2017 to 2018. His academic background provides a solid foundation for his technical skills and knowledge in the field.
Pursuit of Professional Development
Elmar Krso is actively pursuing a Linux+ Certification to enhance his technical skills. This certification will further solidify his expertise in Linux operating systems, complementing his existing knowledge of Windows and Mac systems. His commitment to professional development reflects his dedication to improving client support and technical proficiency.