Jahwana Thomas
About Jahwana Thomas
Jahwana Thomas is a trainee currently working at Primerica and has extensive experience in customer service and operations across various companies in New York.
Work at Primerica
Jahwana Thomas has been employed at Primerica since 2019, serving as a Trainee. This role involves learning about financial services and gaining insights into the company's operations. Primerica focuses on providing financial education and services to families, and as a Trainee, Jahwana is likely acquiring knowledge that will support her career development within the organization.
Current Employment at WageWorks
In addition to her role at Primerica, Jahwana Thomas has been working at WageWorks as a Customer Service Specialist since 2019. This position entails assisting customers with their inquiries and providing support related to WageWorks' services. Her experience in customer service is essential for maintaining client satisfaction and addressing various service-related issues.
Previous Work Experience
Jahwana Thomas has accumulated diverse work experience across various roles. She worked as a Customer Service Agent at Money Tax from 2009 to 2011, and as a Telecommunication-Sales Representative at the Congress of Racial Equality from 2006 to 2008. Additionally, she held positions at Daymon as a Sales Advisor and at Filene's Basement as a Cashier Customer Service. Her background includes roles in operations and customer service, showcasing her adaptability in different work environments.
Educational Background
Jahwana Thomas completed her high school education at the New School For Arts & Sciences, earning a High School Diploma from 2000 to 2004. She further pursued higher education at ASA College, where she studied Computer Systems Networking and Telecommunications, obtaining an Associate's degree from 2010 to 2012. Her educational background provides her with foundational knowledge applicable to her current roles.
Career Development and Skills
Throughout her career, Jahwana Thomas has developed skills in customer service, sales, and operations. Her experience in various industries, including healthcare and retail, has equipped her with the ability to communicate effectively and manage customer relationships. As she continues her journey at Primerica and WageWorks, her diverse skill set will contribute to her professional growth.