Lsbb Michael Dove
About Lsbb Michael Dove
Michael Dove serves as a Senior Representative at Primerica and holds multiple roles at PSCU, including Vice President of the Center of Process Excellence and Senior Business Intelligence Analyst. He has extensive experience in business process management and education, currently teaching as an adjunct instructor at the Institute for Corporate and Continuing Education at HCC.
Work at Primerica
Currently, Michael Dove serves as a Senior Representative at Primerica, a position he has held since 2013. His role involves providing financial services and advice to clients, helping them to achieve their financial goals. With over a decade of experience in this capacity, he contributes to the company's mission of offering accessible financial solutions to individuals and families.
Work at PSCU
Michael Dove holds multiple positions at PSCU, including Vice President of the Center of Process Excellence and Senior Business Intelligence Analyst. He has been with PSCU since 2015, focusing on driving continuous improvement in Business Process Management. His responsibilities include overseeing the Process Innovation and Excellence and Business Process Management Technology Product Management teams, emphasizing revenue growth and process efficiency.
Education and Expertise
Michael Dove has an extensive educational background. He earned a Master's degree in Education from the University of South Florida from 2009 to 2011. He also holds a Bachelor of Science in Business Management from the University of Phoenix, completed between 2005 and 2007. Additionally, he studied Liberal Arts at Hillsborough Community College, achieving an Associate of Arts degree from 1999 to 2001. His education supports his expertise in process design and continuous improvement methodologies.
Background
Michael Dove has a diverse professional background, with significant experience in the financial services sector. He previously worked at Bank of America in various roles, including Group Operations Manager and Senior Quality and Design Consultant. His tenure at Bank of America spanned from 2004 to 2010, where he focused on enhancing operational efficiency and quality assurance.
Achievements in Process Improvement
Michael Dove has a strong focus on implementing Lean Six Sigma methodologies to drive continuous process improvement across various divisions. His work emphasizes optimizing business processes and enhancing operational capabilities. As a part-time instructor, he also contributes to the education of future professionals in process design, sharing his knowledge and experience in the field.