Mercedes Draffin Csp Sm, A Cspo, Ccp, Ssm, Saa, Lssgb
About Mercedes Draffin Csp Sm, A Cspo, Ccp, Ssm, Saa, Lssgb
Mercedes Draffin is a Manager of Business Process Optimization at Primerica, where she has worked since 2023. With extensive experience in project management and process improvement across various industries, she has achieved significant savings and value for her employers.
Work at Primerica
Currently, Mercedes Draffin serves as the Manager of Business Process Optimization at Primerica. She has held this position since 2023, contributing to the Atlanta Metropolitan Area. In her role, she focuses on enhancing business processes to improve efficiency and effectiveness within the organization.
Previous Employment Experience
Mercedes Draffin has a diverse employment history. She worked at The Home Depot in various capacities, including IS Project Manager and Senior Program Manager. Additionally, she served as a Corporate Vice President at New York Life Insurance Company, where she focused on strategy and planning in enterprise technology. Her experience also includes roles at Slalom, The Weather Channel, and Presidio, where she contributed to program delivery and project management.
Educational Background
Mercedes Draffin has a solid educational foundation. She studied Business Administration at Georgia State University and earned an Associate degree from Georgia State University Perimeter College. Additionally, she pursued Software Development at Southern Polytechnic State University. Her early education includes a College Prep and Vocational diploma from Lowndes High School.
Achievements in Process Improvement
Throughout her career, Mercedes Draffin has achieved significant results in process improvement and portfolio delivery. She has successfully implemented strategies that have resulted in over $35 million in total savings and value added for her organizations. Her expertise in the Software Development Life Cycle (SDLC) has enabled her to deliver high-value solutions.
Certifications and Expertise
Mercedes Draffin holds multiple certifications, including CSP, SM, A CSPO, CCP, SSM, Saa, and LSSGB. These certifications reflect her expertise in various aspects of project management and process optimization. She combines business, technical, and financial acumen to drive results for companies and clients.