Michael Prado
About Michael Prado
Michael Prado is a Mortgage Licensing Specialist at Primerica, where he has worked since 2020. He has a background in customer service and management, with previous roles at Global Connection Inc. of America and The Adecco Group.
Work at Primerica
Michael Prado has been employed at Primerica as a Mortgage Licensing Specialist since 2020. In this role, he is responsible for overseeing mortgage licensing processes and ensuring compliance with regulatory standards. His position is based in Duluth, Georgia, where he has contributed to the company's operations for four years.
Previous Experience in Call Center Management
Prior to joining Primerica, Michael Prado worked at Global Connection Inc. of America, operating under the name StandUp Wireless. He served as a Call Center Supervisor from 2004 to 2018, accumulating 14 years of experience in Norcross, Georgia. His responsibilities included managing call center operations and overseeing staff performance.
Experience in Account Management
Michael Prado held the position of Account Manager at The Adecco Group from 2018 to 2020. During his two-year tenure in Norcross, Georgia, he was responsible for managing client accounts and ensuring customer satisfaction. This role contributed to his expertise in client relations and account management.
Background in Audit and Compliance
Before his role as Account Manager, Michael worked at Global Connection Inc. of America as an Audit/Compliance & Analytics Specialist from 2017 to 2018. In this position, he focused on compliance and analytics, contributing to the company's adherence to regulatory requirements. His experience in this area enhanced his understanding of compliance protocols.
Education at Dunwoody High School
Michael Prado completed his education at Dunwoody High School, where he studied from 2000 to 2003. This foundational education provided him with essential skills that supported his subsequent career in various roles within the telecommunications and financial services industries.