Rebecca Santistevan
About Rebecca Santistevan
Rebecca Santistevan is a Senior Representative at Primerica with extensive experience in utility services, having previously worked at Colorado Springs Utilities in various roles. She holds multiple certificates and degrees from Pikes Peak State College, specializing in Behavioral Studies, Basic Criminology, and Residential HVAC.
Work at Primerica
Rebecca Santistevan has been employed at Primerica as a Senior Representative since 2017. In this role, she focuses on providing financial services and support to clients. Her experience in customer service and utility management contributes to her effectiveness in this position. She has maintained her role for over seven years in Colorado Springs, Colorado.
Previous Experience at Colorado Springs Utilities
Rebecca Santistevan worked at Colorado Springs Utilities in various capacities. She served as a Utility Service Specialist Senior from 2018 to 2021, where she conducted flow and pressure checks, and completed backflow prevention field surveys. Prior to that, she was an Utilities Emergency Dispatcher from 2015 to 2018, responding to emergencies related to utility issues. She currently holds the position of Utility Service Specialist Industrial Water since 2021.
Education and Expertise
Rebecca Santistevan studied at Pikes Peak State College, where she earned an Associate's degree in General Studies from 2015 to 2017. She also completed a Graduate Certificate in Behavioral Studies and a Graduate Certificate in Basic Criminology during the same period. Additionally, she achieved a Graduate Certificate in Residential HVAC from 2016 to 2017. Her educational background supports her roles in utility services and customer support.
Career Background
Rebecca Santistevan has a diverse career history that includes roles in the food service industry and municipal services. She worked as a Shift Leader at Del Taco LLC in 2009 and as a Team Member at Taco Bell from 2007 to 2009. Additionally, she served as an Airport Communications Center Dispatcher for the City of Colorado Springs from 2013 to 2015 and as a Maintenance Services Worker from 2009 to 2013.
Technical Skills and Responsibilities
In her current and previous roles, Rebecca Santistevan has developed technical skills in troubleshooting irrigation systems and performing minor troubleshooting of electric services. She is responsible for responding to emergencies for utility-related issues at residential, commercial, and industrial customer sites. Her expertise in these areas enhances her ability to manage complex situations effectively.