Samantha Callaghan
About Samantha Callaghan
Samantha Callaghan is an Operations and Underwriting Manager at Primerica, where she has worked since 2021. She has a background in biology from the University of Guelph and has held various underwriting roles at companies such as Sun Life Financial and Empire Life.
Current Role at Primerica
Samantha Callaghan serves as the Operations / Underwriting Manager at Primerica, a position she has held since 2021. In this role, she manages a team of underwriters and operations staff, focusing on improving underwriting processes. Her responsibilities include overseeing daily operations and ensuring that the underwriting department meets its objectives efficiently. She is based in Mississauga, Ontario, Canada.
Previous Experience in Underwriting
Prior to her current role, Samantha Callaghan worked at Empire Life as a Bilingual Senior Life/CI Underwriter for 10 months from 2020 to 2021. Before that, she was employed at Sun Life Financial as a Bilingual LI/CI Wholesale Underwriter from 2015 to 2020. In these positions, she gained extensive experience in underwriting practices and contributed to the development of underwriting guidelines and policies.
Education and Expertise
Samantha Callaghan studied at the University of Guelph from 2010 to 2015, where she earned a degree in Biology/Biological Sciences with a focus on Molecular Biology and Genetics. This educational background supports her expertise in underwriting processes and enhances her bilingual communication skills, which are essential for client relations in her current role.
Role as Ombudsman at University of Guelph
From 2013 to 2015, Samantha Callaghan served as the Ombudsman at the University of Guelph. In this role, she provided support and guidance to students, addressing their concerns and facilitating resolutions. This experience contributed to her strong communication skills and understanding of client relations.
Early Career at Camis Inc
Samantha Callaghan began her career at Camis Inc as a Bilingual Customer Support Analyst in 2013. She worked in this role for three months in Guelph, Ontario. This position provided her with foundational experience in customer support and bilingual communication.