Samuel Jones
About Samuel Jones
Samuel Jones is a Senior Representative with extensive experience in customer service and management roles across various companies in Canada. He has worked at Intuit, Sensors Quality Management Inc., and Primerica, among others, and holds a Business Management Diploma from MacTech Education.
Work at Primerica
Samuel Jones has been employed at Primerica as a Senior Representative since 2012. He has accumulated over 12 years of experience in this role, contributing to the company's mission of providing financial services and education. His responsibilities include assisting clients with financial planning and investment strategies. His long tenure at Primerica reflects his commitment to the financial services sector.
Current Employment at Intuit
Since 2020, Samuel Jones has worked at Intuit in the Service Experience department. His role focuses on enhancing customer interactions and ensuring a positive service experience for clients. This position allows him to leverage his skills in customer service and problem-solving within a technology-driven environment.
Background in Customer Service
Samuel Jones has a diverse background in customer service roles. He worked as a Customer Service Agent at Cabela's from 2018 to 2019, where he engaged with customers to address inquiries and resolve issues. Additionally, he has been a Customer Service Investigator at Sensors Quality Management Inc. since 2014, focusing on quality assurance in customer interactions.
Education and Expertise
Samuel Jones studied Business Administration and Management at MacTech Education, where he earned a Business Management Diploma from 2008 to 2009. He also attended Trent Air Flight Academy, obtaining a Private Pilot License from Transport Canada between 2004 and 2006. His educational background equips him with skills applicable in both business and aviation sectors.
Previous Experience
Samuel Jones has held several positions prior to his current roles. He worked as a Data Manager at Exclusive Transfer Enterprise Corporation for one year in 2015-2016. He also served as a Night Auditor at Executive Royal Inn Hotel & Conference Centre for eight months in 2016-2017. Additionally, he was a Photographer at Lifetouch for six months in 2020, showcasing his versatility across different industries.