Shamia Lancaster Morgan
About Shamia Lancaster Morgan
Shamia Lancaster Morgan is a Senior Representative at Primerica and a Front Desk Receptionist at Kingdom Business Center Taxes and More. With a diverse educational background in culinary arts and sociology, she has extensive experience in customer service and event planning.
Work at Primerica
Shamia Lancaster Morgan has served as a Senior Representative at Primerica since 2020. In this role, she engages with clients to provide financial services and advice, leveraging her extensive experience in customer service. Her position at Primerica reflects her commitment to helping individuals and families achieve their financial goals.
Current Role at Kingdom Business Center
Since 2022, Shamia has worked as a Front Desk Receptionist at Kingdom Business Center Taxes and More. In this capacity, she manages front desk operations, providing customer service and support to clients. This role complements her experience in the financial services sector and enhances her skills in client interaction.
Professional Background
Shamia has a diverse professional background that includes significant roles in various industries. Before her current positions, she worked as an Operations Trainer at Intrado from 2012 to 2020, where she developed training programs and supported operational efficiency. Additionally, she held managerial positions at Pezold Management and McDonald's, gaining valuable leadership and customer service experience.
Educational Background
Shamia has a diverse educational background, having studied Sociology at The University of West Alabama from 2000 to 2003. She also pursued Culinary Arts at the Art Institute of Atlanta, earning an Associate of Arts and Sciences (A.A.S.) from 2005 to 2007. This combination of studies provides her with a unique perspective in her professional roles.
Skills and Expertise
Shamia possesses extensive experience in customer service and event planning. She is proficient in Microsoft Excel, Word, and PowerPoint, which she utilizes to enhance organizational efficiency. Her commitment to professional development is evident in her transition from culinary arts to roles in information technology and services.