Shobiga Jegatheswaran
About Shobiga Jegatheswaran
Shobiga Jegatheswaran is a Customer Service Representative with a Bachelor of Science in Environmental Science from McMaster University. She has worked at Primerica since 2021 and at Suzy Shier Ladies Wear since 2019, demonstrating strong time management skills and a commitment to customer satisfaction.
Work at Primerica
Shobiga Jegatheswaran has been employed at Primerica as a Customer Service Representative since 2021. In this role, she is responsible for addressing customer inquiries and ensuring a high level of service. Her position requires adherence to complaint handling and privacy protocols, which reflects her commitment to customer satisfaction. She operates from Mississauga, Ontario, Canada, contributing to the company's customer service objectives.
Current Role at Suzy Shier Ladies Wear
In addition to her role at Primerica, Shobiga Jegatheswaran serves as the Health and Safety Team Lead at Suzy Shier Ladies Wear. She has held this position since 2019 at Heartland Town Centre. Her responsibilities include overseeing health and safety protocols, ensuring a safe environment for both employees and customers. This role complements her customer service experience by emphasizing the importance of safety in retail operations.
Education and Expertise
Shobiga Jegatheswaran earned her Bachelor of Science (B.Sc.) degree in Environmental Science with a Minor in Sustainability from McMaster University. She studied there from 2014 to 2019, gaining knowledge in environmental issues and sustainable practices. This educational background supports her professional roles, particularly in understanding the importance of sustainability in business operations.
Technical Proficiency
Shobiga Jegatheswaran is proficient in various technologies that enhance her efficiency in customer service. She utilizes MS Office, Google platforms, and POS systems effectively. This technical expertise allows her to manage customer interactions and administrative tasks efficiently, contributing to her overall performance in her roles.
Skills and Personal Interests
Shobiga Jegatheswaran demonstrates strong time management skills, thriving in challenging environments by effectively prioritizing tasks. She has a passion for learning new languages and cultures, which aids her in building relationships and collaborating with diverse teams. This interest enhances her ability to connect with customers and colleagues from various backgrounds.