Susan Chana
About Susan Chana
Susan Chana serves as the Senior Vice President of Public Relations and Social Media at Primerica, bringing over 15 years of experience in public affairs and communications across various sectors.
Work at Primerica
Susan Chana serves as the Senior Vice President of Public Relations and Social Media at Primerica, a role she has held since 2021. In this position, she oversees the company's public relations strategy and social media initiatives, contributing to the overall communication efforts of the organization. Her extensive background in public affairs supports her leadership in managing Primerica's communications.
Previous Experience in Public Relations
Before joining Primerica, Susan Chana accumulated significant experience in public relations across various organizations. She worked at Equifax as Senior Director of Public Relations from 2015 to 2017, and at Delta Air Lines as Senior Manager of Emerging Media & Corporate Communications from 2007 to 2011. At Delta, she was instrumental in integrating social media into media relations and managed communications during critical events, including a terrorist attack in 2009.
Education and Expertise
Susan Chana holds a Bachelor of Arts in Political Science from Northern Illinois University and a Master of Arts in Political Management from The George Washington University. Her educational background complements her more than 15 years of experience in public affairs, focusing on communications and government relations for both public and private sector organizations.
Career Development in Atlanta
Throughout her career, Susan Chana has held various positions in Atlanta, Georgia. She served as Director of the Center for Strategic Relations at the Atlanta Regional Commission from 2017 to 2019 and as Assistant Vice President of Enterprise Communications at Emory University from 2019 to 2021. Her roles have consistently involved leading communications strategies and managing public relations efforts.
Crisis Management and Media Relations
Susan Chana has demonstrated expertise in crisis management and media relations. At Delta Air Lines, she was a key member of the crisis management team and managed communications during significant incidents. Her experience also includes overseeing public relations strategies and digital influencer outreach, showcasing her ability to navigate complex communication challenges.