Tanjenika Williams
About Tanjenika Williams
Tanjenika Williams is a Licensed Insurance Agent with extensive experience in customer service and support roles at Verizon Wireless. She has also volunteered as a Crisis Counselor and teaches financial independence to various demographics.
Work at Verizon Wireless
Tanjenika Williams has held multiple positions at Verizon Wireless since 2015. She currently serves as a Customer Relations Team member, a role she has maintained for seven years in Rolling Meadows, Illinois. Additionally, she works as a Support Coordinator and HBA pro-Coordinator, both roles she has held since 2018. Her previous positions include Customer Service Supervisor Interim, Future Lead Program, Transition Support Coach, and Customer Service Advocate. Throughout her tenure, she has developed a strong background in team building and customer relations.
Current Role at Primerica
Tanjenika Williams has been a Licensed Insurance Agent at Primerica since 2019. In this role, she leads and trains agents to become licensed insurance producers in their respective states. Her work focuses on teaching financial independence to families, individuals, and young adults, contributing to their understanding of financial literacy and security.
Education and Expertise
Tanjenika Williams studied at Elgin Community College, where she earned an Associate of Arts and Sciences (AAS) degree in Human Services from 2016 to 2019. She furthered her education at Judson University, obtaining a Bachelor's degree in Human Services from 2019 to 2021. Her educational background supports her expertise in wireless technologies and customer service within the telecommunications industry.
Volunteer Work as Crisis Counselor
Since 2020, Tanjenika Williams has volunteered as a Crisis Counselor for the Crisis Text Line. In this capacity, she provides support to individuals experiencing crisis situations. Her role as a crisis counselor reflects her commitment to helping others and her strong background in human services.
Previous Experience at HealthPort Technologies
Before her extensive career at Verizon Wireless, Tanjenika Williams worked at HealthPort Technologies as a ROI from 2013 to 2015. This role contributed to her knowledge and experience in customer service and support, laying the groundwork for her future positions in the telecommunications industry.