Michael Knox
About Michael Knox
Michael Knox is an Account Manager at Prism.fm, where he has worked since 2024. He has extensive experience in sales and renewals, having held positions at companies such as Box and Sirius Computer Solutions, Inc.
Work at Prism.fm
Michael Knox has been serving as an Account Manager at Prism.fm since 2024. His role involves managing client accounts and ensuring customer satisfaction. He operates in a hybrid work environment based in Austin, Texas. His responsibilities include developing client relationships and facilitating communication between clients and the company.
Previous Experience at Box
Prior to his current position, Michael Knox worked at Box for a total of five years. He held the role of Renewal Manager from 2022 to 2024 and served as a Renewals Advisor from 2021 to 2024. In these positions, he focused on managing renewal processes and enhancing customer retention strategies.
Experience at Sirius Computer Solutions, Inc.
Michael Knox spent five years at Sirius Computer Solutions, Inc. from 2016 to 2021. He began as a Maintenance Sales Advisor for ten months before transitioning to a Renewal Sales Advisor role. His experience in this company contributed to his skills in sales and account management.
Education and Expertise
Michael Knox earned a Master of Business Administration (MBA) with a focus on Management Information Systems and Finance from the University of the Incarnate Word. His educational background supports his professional roles in account management and sales, providing him with a solid foundation in business principles.
Early Career at Pearson Education Services and UPS
In 2014, Michael Knox worked as a Field Research Assistant at Pearson Education Services Private Limited for three months. He also held the position of Inside Sales Representative at UPS from 2014 to 2015. These early roles helped him develop essential skills in research and sales.