Iveri Wilson
About Iveri Wilson
Iveri Wilson is an Application Support Analyst currently employed at PrismHR since 2021. With a background in payroll management and customer service, Wilson has held positions at Floor & Decor, Paychex, and Oasis, and is pursuing a Bachelor of Science in Computer Science at St. Petersburg College.
Work at PrismHR
Iveri Wilson has been employed at PrismHR as an Application Support Analyst since 2021. In this role, Wilson is responsible for providing technical support and troubleshooting assistance for application-related issues. The position involves collaborating with various teams to ensure optimal performance of software applications and addressing user inquiries effectively.
Previous Experience in Customer Service and Payroll
Prior to joining PrismHR, Iveri Wilson worked at Floor & Decor as a Customer Service Associate from 2014 to 2015. This role involved assisting customers with inquiries and ensuring a positive shopping experience. Following this, Wilson served as a Senior Payroll Specialist at Paychex from 2015 to 2017, where responsibilities included managing payroll processes and addressing client needs. Wilson then advanced to the position of Payroll Account Manager at Oasis from 2017 to 2021, overseeing payroll accounts and providing support to clients.
Education in Computer Science
Iveri Wilson is pursuing a Bachelor of Science in Computer Science at St. Petersburg College, a program started in 2017. This educational background supports Wilson's current role in application support, providing a foundation in technical skills and knowledge relevant to the field.
Career Progression
Iveri Wilson's career has progressed through various roles in customer service and payroll management before transitioning to application support. The experience gained in previous positions has contributed to Wilson's expertise in handling technical issues and providing customer support in the software industry.