Michelle Romano

Manager, Tier 2 Customer Support @ PrismHR

About Michelle Romano

Michelle Romano serves as the Manager of Tier 2 Customer Support at Prismhr, where she has worked since 2015. With a strong background in payroll administration, she has held various roles in the field, including Assistant Payroll Manager and Payroll Coordinator.

Work at PrismHR

Michelle Romano has been employed at PrismHR since 2015, where she currently holds the position of Manager, Tier 2 Customer Support. In this role, she oversees a team dedicated to providing high-level application support. Her tenure at PrismHR spans nine years, during which she has developed a deep understanding of the company's products and services. Romano's commitment to customer satisfaction and technical support has been a key aspect of her role.

Previous Experience in Payroll Administration

Before joining PrismHR, Michelle Romano gained valuable experience in payroll administration. She worked at Comprehensive Logistics Co., Inc. as Assistant Payroll Manager from 2007 to 2008. Prior to that, she served as Payroll Coordinator at First Financial Employee Leasing from 2003 to 2005. These roles allowed her to build a solid foundation in payroll processes and management.

Education and Expertise

Michelle Romano studied at Itt Technical Institute - Harrisburg, where she developed skills relevant to her career in payroll administration. Her educational background complements her extensive professional experience, particularly in managing payroll systems and supporting customer needs in her current role.

Career Focus and Passion

Throughout her career, Michelle Romano has maintained a strong passion for payroll administration. This focus has guided her professional journey, influencing her roles and responsibilities. She aims to leverage her extensive experience in payroll to foster both personal and organizational growth.

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