Stacie Burton
About Stacie Burton
Stacie Burton is a Customer Service Support Manager at PrismHR, where she has worked since 2015. She has a diverse background in customer service and management, with previous roles at The Pampered Chef, Onyx Brands, RR Donnelley, Progressive Impressions International, and Summit Software Inc.
Current Role at PrismHR
Stacie Burton serves as the Customer Service Support Manager at PrismHR, a position she has held since 2015. In this role, she is responsible for overseeing customer service operations, ensuring high levels of client satisfaction, and managing support teams. Her extensive experience in customer service contributes to her effectiveness in this managerial position.
Previous Experience in Customer Service
Before joining PrismHR, Stacie Burton worked as an Independent Sales Consultant at The Pampered Chef from 2008 to 2015. During her seven years in this role, she developed skills in customer engagement and sales strategies. Additionally, she held a position as Brand Manager at Onyx Brands, Inc. for eight months in 2015, further enhancing her expertise in customer relations and brand management.
Background in Quality Control and Management
Stacie Burton has a background in quality control and management, having worked as a Quality Control Manager and ISO Representative at RR Donnelley from 2002 to 2005. This role involved ensuring compliance with quality standards and managing quality assurance processes. She also served as a Unit Director at Progressive Impressions International from 2005 to 2008, where she gained experience in operational management.
Education and Academic Background
Stacie Burton studied at Illinois State University, where she earned a Bachelor’s degree in Industrial Technology from 1997 to 2001. This educational background provided her with foundational knowledge and skills applicable to her various roles in management and customer service.
Technical Writing Experience
Stacie Burton worked as a Technical Writer at Summit Software Inc. from 2015 to 2017. In this role, she was responsible for creating and maintaining technical documentation, which required strong writing skills and attention to detail. This experience complemented her customer service and management roles by enhancing her communication abilities.