Tom Mc Henry
About Tom Mc Henry
Tom Mc Henry is a System Administrator with a background in Computer Science from The Open University. He has experience in managing IT projects, providing technical support, and automating user account processes.
Work at PrismHR
Tom Mc Henry has been employed at PrismHR as a System Administrator since 2019. In this role, he provides level 2 and 3 support to over 500 end users through an IT ticketing system. He is responsible for maintaining critical IT infrastructure, including Active Directory, DNS, DHCP, and VPN functions using Cisco Meraki. Additionally, he has led the implementation of an IT Asset Management system, enhancing the organization's asset tracking and management capabilities.
Previous Experience at Wellesley Bank
Before joining PrismHR, Tom Mc Henry worked as an IT Systems Administrator at Wellesley Bank from 2016 to 2019. During his tenure, he managed various IT systems and contributed to the overall efficiency of the bank's technology operations. His experience at Wellesley Bank laid the foundation for his current role in system administration.
Education and Expertise
Tom Mc Henry studied Computer Science at The Open University from 2015 to 2020, earning a degree in IT & Computing. His educational background also includes studying at Chigwell School, where he achieved A Levels in Chemistry, Physics, Music, and Maths from 2007 to 2009. Prior to that, he attended Roding Valley High School, where he completed his GSCEs in subjects including English, Maths, Science, Music, History, ICT, French, and German from 2002 to 2007.
Technical Projects and Initiatives
In his professional career, Tom Mc Henry has successfully managed a mailbox migration project from Office365 to Google GSuite. He has also developed user account onboarding and offboarding automation using PowerShell scripting and BetterCloud. These projects demonstrate his technical skills and ability to implement effective IT solutions.