Jean Henderson
About Jean Henderson
Jean Henderson is a Senior Customer Experience professional currently working at Privia Health in Arlington, Virginia, where she has been employed since 2016. She has over a decade of experience in customer service and healthcare roles, including positions at Virginia Cancer Specialists and HealthCare Associates.
Work at Privia Health
Jean Henderson has been employed at Privia Health since 2016, where she holds the position of Senior Customer Experience. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Her tenure at Privia Health spans over eight years, during which she has contributed to the company's mission of improving healthcare delivery.
Previous Experience in Customer Service
Before joining Privia Health, Jean Henderson worked at Priority Toyota Springfield as a Front Desk Receptionist from 2015 to 2017. In this role, she managed front desk operations and provided customer support. Prior to that, she served as a Customer Service Supervisor at A.C. Moore from 2004 to 2006, where she oversaw customer service activities and staff management.
Experience in Healthcare Administration
Jean Henderson has a background in healthcare administration, having worked as an Insurance Verification Specialist at Virginia Cancer Specialists, P.C. from 2013 to 2016. In this position, she was responsible for verifying patient insurance information and ensuring compliance with healthcare regulations. Additionally, she worked as a Medical Representative at HealthCare Associates, Inc. from 2006 to 2013, where she engaged with healthcare providers and facilitated communication between patients and medical staff.
Career Timeline
Jean Henderson's career spans multiple roles in customer service and healthcare administration. She began her career as a Customer Service Supervisor at A.C. Moore from 2004 to 2006, followed by a seven-year tenure as a Medical Representative at HealthCare Associates, Inc. from 2006 to 2013. She then transitioned to Virginia Cancer Specialists, P.C. as an Insurance Verification Specialist from 2013 to 2016, before taking on the role of Front Desk Receptionist at Priority Toyota Springfield from 2015 to 2017. Since 2016, she has been with Privia Health.