Jennifer Owens
About Jennifer Owens
Jennifer Owens is the Privia+ Implementation Manager at Privia Health, where she has worked since 2017. She specializes in change management and leads workflow training for healthcare providers to enhance their use of Privia+ products.
Work at Privia Health
Jennifer Owens has been serving as the Privia+ Implementation Manager at Privia Health since 2017. In this role, she leads the design and execution of workflow training for healthcare providers, focusing on optimizing the use of Privia+ products. She acts as the primary point of contact for providers during the implementation of Privia+ services, ensuring effective communication and support. Owens provides direct, 'at the elbow' support during the go-live phase of product implementations, facilitating a smooth transition for healthcare providers.
Previous Experience
Before her current role, Jennifer Owens worked as a Recruiter at Insight Global in 2016 for six months in the Houston, Texas area. Additionally, she gained experience as a Research Assistant and Social Media Analyst Intern at The FMRT Group in 2015 for eight months in the Greensboro/Winston-Salem, North Carolina area. These positions contributed to her skill set in communication and analysis, which she applies in her current role.
Education and Expertise
Jennifer Owens studied at High Point University from 2012 to 2016, where she earned a Bachelor’s Degree in Psychology. Her educational background provides a foundation for her expertise in change management, enabling her to assist healthcare providers in adapting to new technologies and processes effectively.
Skills and Specializations
Owens specializes in change management, focusing on helping healthcare providers navigate the challenges associated with new technologies and processes. She collaborates with both internal and external teams to ensure exceptional customer service during the implementation process. Her role requires a strong emphasis on communication and support, which are critical for successful product adoption.