Laurie James
About Laurie James
Laurie James serves as the Director of Technical Support Services at Privia Health, where she leads technical teams to deliver high-quality solutions. With a background in IT leadership roles at various organizations, she has expertise in disaster recovery, supplier relationship management, and strategic planning.
Current Role at Privia Health
Laurie James serves as the Director of Technical Support Services at Privia Health, a position she has held since 2020. In this role, she leads technical teams to deliver high-quality solutions, ensuring that the organization's technical support aligns with its operational goals. Her leadership is instrumental in enhancing the efficiency and effectiveness of the technical support services provided to clients.
Previous Experience at Genworth Financial
Laurie James worked at Genworth Financial in various capacities from 2005 to 2010. Initially, she served as the RII Server/Network Team Leader for two years, where she managed server and network operations. Following this role, she transitioned to the position of IT Solutions Leader, contributing to the development and implementation of IT strategies for three years.
Experience at Atos IT Solutions and Services A/S
From 2015 to 2020, Laurie James held the position of Service Delivery Manager III at Atos IT Solutions and Services A/S in the Greater New York City Area. In this role, she was responsible for overseeing service delivery operations, ensuring that client needs were met effectively and efficiently. Her experience in this position contributed to her expertise in managing technical teams and service delivery processes.
Education and Expertise
Laurie James earned her Bachelor's degree from the University of Phoenix, completing her studies from 2000 to 2003. Her educational background, combined with her professional experience, has equipped her with expertise in disaster recovery, supplier relationship management, strategic planning, and budget management. She also has experience in business process redesign and infrastructure strategy.
Role at Cooper University Hospital
Laurie James served as the Director of Technology and Operations at Cooper University Hospital from 2010 to 2015. In this role, she was responsible for overseeing technology initiatives and operational strategies within the hospital, contributing to the enhancement of healthcare services through effective technology management.