Andrew Vazquez
About Andrew Vazquez
Andrew Vazquez is a Customer Support Manager at Privy, where he has worked since 2018. He has extensive experience in customer engagement and support, having held various roles at Constant Contact and other organizations.
Current Role at Privy
Andrew Vazquez has been serving as the Customer Support Manager at Privy since 2018. In this role, he is responsible for overseeing customer support operations and ensuring high levels of customer satisfaction. His experience in customer engagement and support has contributed to the effectiveness of the team at Privy.
Previous Experience in Customer Engagement
Prior to his current position, Andrew worked at Constant Contact in various roles from 2012 to 2016. He started as a Customer Engagement Specialist and later advanced to Senior Engagement Specialist and Team Lead. His tenure at Constant Contact provided him with extensive experience in customer support and engagement strategies.
Background in Fitness Coaching
Andrew has a background in fitness coaching, having worked at Get In Shape For Women as a Personal Trainer and Senior Fitness Coach from 2009 to 2012. His experience in the fitness industry has equipped him with skills in client engagement and support, which he has applied in his subsequent roles.
Educational Qualifications
Andrew holds a Bachelor's degree from the University of Massachusetts Lowell, which he completed from 2005 to 2009. He furthered his education by earning a Master of Arts degree from Southern New Hampshire University between 2015 and 2017. His educational background supports his professional development in customer support and management.
Work History Overview
Throughout his career, Andrew has held various positions that emphasize customer support and engagement. He has worked as a Contact Center Supervisor at UHealthSolutions and has held multiple roles at Bally Total Fitness and Lowell General Hospital. This diverse work history has provided him with a broad skill set applicable to his current role.