Jessica Isings
About Jessica Isings
Jessica Isings is a Customer Success Manager at Privy, where she has worked since 2022. She has a background in customer service, communication, and marketing, with previous roles in various industries, including entertainment and advertising.
Work at Privy
Jessica Isings has been serving as a Customer Success Manager at Privy since 2022. In this role, she focuses on managing client relationships and ensuring customer satisfaction. Her responsibilities include addressing client needs, providing support, and facilitating effective communication between the company and its customers. Her tenure at Privy has allowed her to leverage her skills in customer service and communication to enhance the customer experience.
Previous Experience in Customer Success
Prior to her current position, Jessica worked at Springbot as a Customer Success Manager for four months in 2021. In this role, she was responsible for managing client accounts and ensuring that customers received the necessary support to maximize their use of Springbot's services. Additionally, she served as a Community Consultant at Walton Communities from 2019 to 2021, where she engaged with community members and addressed their inquiries.
Background in Marketing and Social Media
Jessica has a background in marketing, having worked as a Social Media Marketing professional at La Cima Restaurants, LLC for three months in 2016. This experience provided her with insights into digital marketing strategies and audience engagement. Furthermore, she held the position of Assistant Marketing Manager and Lead Bartender at The Cordish Companies from 2017 to 2019, where she contributed to marketing initiatives and customer interactions.
Education and Expertise
Jessica Isings earned her Bachelor’s Degree in Marketing from Kennesaw State University, where she studied from 2013 to 2017. Her academic background has equipped her with knowledge in sales promotion and leadership, which are essential for her role as a Customer Success Manager. Additionally, she completed her high school education at Sequoyah High School, where she focused on General Studies.