Tony Di Bernardo

Customer Education Manager @ Privy

About Tony Di Bernardo

Tony Di Bernardo is a Customer Education Manager with extensive experience in customer success and communication roles across various organizations. He actively engages in public outreach related to space exploration and analog research missions.

Work at Privy

Tony Di Bernardo holds the position of Customer Education Manager at Privy, where he has been employed since 2021. In this role, he focuses on developing and implementing educational resources that enhance customer understanding and engagement with Privy's products and services. His work aims to improve customer experience and satisfaction through effective educational strategies.

Education and Expertise

Tony Di Bernardo earned a Bachelor of Arts in Communication Studies from California State University-Long Beach, studying from 2012 to 2014. He furthered his education by obtaining an Associate of Science in Physics and Astronomy from Saddleback College between 2015 and 2017. He also completed a Master's Degree in Space Studies and Astronomy at the American Public University System from 2020 to 2022. His educational background supports his expertise in customer education and communication.

Background

Tony Di Bernardo has a diverse professional background, with significant experience in customer experience and education. He previously worked at Buildr as the Director of Customer Experience for ten months in 2020-2021. His tenure at Kajabi included roles such as Hero Coach, Member Success Manager, Sr. Customer Success Manager, and VP of Customer Experience, spanning from 2016 to 2020. He is also involved with Naut Normal as a Board Member since 2022.

Achievements in Public Outreach

Tony Di Bernardo engages in public outreach and education related to space exploration and analog research missions. He has been involved with APUS Analog Research Group (AARG) as a Social Media & Communications Officer since 2022, where he contributes to missions that simulate Moon and Mars environments. His role includes creating educational content that helps individuals engage with complex subjects in a more approachable manner.

Experience in Science Communication

Since 2016, Tony Di Bernardo has worked as a Science Communicator at Space, But Messier! in Irvine, California. His responsibilities include communicating scientific concepts and engaging the public in discussions about space exploration. His experience in this role complements his educational initiatives and outreach efforts, enhancing public understanding of space-related topics.

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