Vinay Kumar
About Vinay Kumar
Vinay Kumar is a Customer Support Engineer at ProArch in Hyderabad, India, with six years of experience in the role. He is pursuing a Master of Science in Advanced Computer Science at the University of Hertfordshire, having previously earned a Bachelor of Technology in Aeronautical/Aerospace Engineering from MLR Institute of Technology.
Work at ProArch
Vinay Kumar has been employed at ProArch as a Customer Support Engineer since 2018. In this role, he is responsible for providing technical support and assistance to customers, ensuring their needs are met effectively. His position involves troubleshooting issues, resolving customer inquiries, and maintaining high levels of customer satisfaction. Vinay's experience at ProArch spans over six years, during which he has developed a strong understanding of customer support processes and technologies.
Education and Expertise
Vinay Kumar is currently pursuing a Master of Science in Advanced Computer Science at the University of Hertfordshire, a program he has been enrolled in since 2021. Prior to this, he completed a Bachelor of Technology in Aeronautical/Aerospace Engineering Technology at MLR Institute of Technology from 2014 to 2017. This educational background provides him with a solid foundation in both computer science and engineering principles, contributing to his expertise in technical support.
Background
Vinay Kumar has a diverse educational background that combines engineering and computer science. He studied Aeronautical/Aerospace Engineering Technology at MLR Institute of Technology, where he earned his Bachelor of Technology. Following this, he transitioned to the field of computer science, currently advancing his studies at the University of Hertfordshire. His career in customer support began in 2018 at ProArch, where he has since gained valuable experience in the technology sector.