Abby Keese, MBA
About Abby Keese, MBA
Abby Keese, MBA, serves as the Vice President of Client Support & PMO at Procare Solutions, bringing over eight years of experience in operational excellence within the SaaS industry. She has held various leadership roles, including positions at Casetabs and AmkaiSolutions, and specializes in strategic leadership and stakeholder relationship management.
Current Role at Procare Solutions
Abby Keese currently serves as the Vice President of Client Support & PMO at Procare Solutions. She has held this position since 2024, contributing to the company's strategic initiatives in a hybrid work environment. In this role, she focuses on enhancing client support services and optimizing project management operations.
Previous Experience at Casetabs
Abby Keese worked at Casetabs as Vice President of Operations for 8 months in 2018. Prior to this role, she served as a Customer Success Manager from 2017 to 2018 for 6 months. Her time at Casetabs involved improving customer satisfaction and operational efficiency within the organization.
Background in Client Services and Management
Abby Keese has extensive experience in client services and management. She worked at AmkaiSolutions as Client Services Manager from 2016 to 2017 and as Project Manager from 2014 to 2016. Additionally, she served as an Implementation Consultant from 2012 to 2014. This background has equipped her with skills in strategic leadership and operational excellence.
Educational Qualifications
Abby Keese holds a Master of Business Administration (MBA) from Pittsburg State University, which she completed in 2021. She also earned a Master of Science in Communication from Fairfield University in 2011 and a Bachelor of Applied Science in Psychology from Lipscomb University in 2010. Her educational background supports her expertise in leadership and client relations.
Specialization in SaaS Industry
Abby Keese specializes in strategic and operational leadership within the Software as a Service (SaaS) industry, particularly in start-up environments. She utilizes Agile and Scrum methodologies to drive continuous process improvement and consultative selling, focusing on optimizing corporate programs and processes.