Colin Von Seggern
About Colin Von Seggern
Colin Von Seggern is a Client Implementation Manager at Procare Solutions, where he has worked since 2023. He has a background in customer experience and development, having held various roles in companies such as AptAmigo and Olive Garden, and he studied Human Development and Family Studies at the University of Nebraska-Lincoln.
Current Role at Procare Solutions
Colin Von Seggern serves as the Client Implementation Manager at Procare Solutions, a position he has held since 2023. In this role, he is responsible for overseeing client implementation processes and ensuring customer success through effective training and support. His focus is on enhancing client experiences and facilitating smooth transitions for new customers.
Previous Experience at Procare Solutions
Prior to his current role, Colin worked at Procare Solutions as a Client Implementation Specialist from 2022 to 2023 and as a Business Development Representative from 2021 to 2022. In these positions, he developed skills in customer retention and understanding customer needs, contributing to the overall success of client relationships.
Experience at AptAmigo
Colin worked at AptAmigo as a Touring Agent and Client Experience Specialist from 2020 to 2021 for seven months. His responsibilities included enhancing client experiences and providing support during the touring process, which helped him build a strong foundation in customer service.
Educational Background
Colin studied at the University of Nebraska-Lincoln, where he earned a degree in Human Development and Family Studies from 2016 to 2020. He also participated in a study abroad program in 2019, which expanded his educational experience and cultural understanding.
Early Career at Olive Garden
Before entering the tech and client services industry, Colin worked as a server at Olive Garden from 2018 to 2020. This role provided him with valuable experience in customer service and interaction, laying the groundwork for his future positions in client-focused roles.