Mary Hoover
About Mary Hoover
Mary Hoover is an Account Manager at Procare Solutions in Denver, Colorado, having transitioned from a Customer Support Supervisor role in 2024. She has a background in military service with the US Air Force Reserve and holds a degree in Business Administration and Management from the University of Maryland Global Campus.
Work at Procare Solutions
Mary Hoover currently serves as an Account Manager at Procare Solutions, a position she transitioned into in 2024 after two years as a Customer Support Supervisor. In her role as Account Manager, she focuses on client relations and revenue generation. Prior to this, she worked as a Lead Customer Support Specialist and Customer Support Specialist within the same organization, gaining extensive experience in customer service and support operations.
Education and Expertise
Mary Hoover studied Business Administration and Management at the University of Maryland Global Campus from 2006 to 2008. She also attended Red Rocks Community College and completed her secondary education at Columbine High School. Her educational background provides a foundation for her roles in management and customer support.
Background
Mary Hoover has a diverse background that includes military service in the US Air Force Reserve, where she served as a Senior Airman from 2004 to 2009. This experience has contributed to her strong problem-solving skills and ability to work under pressure. She has been involved in various roles within Procare Solutions since 2021, building a career in customer support and account management.
Achievements
Mary Hoover possesses strong promotional and problem-solving abilities, which have been instrumental in driving revenue at Procare Solutions. Her career progression from Customer Support Specialist to Account Manager highlights her capability and commitment to her professional development within the company.