Ryan Pearson
About Ryan Pearson
Ryan Pearson is a Product Operations Specialist at Procare Solutions in Denver, Colorado, where he has worked since 2019. He holds a Master's degree in Urban Planning and a Bachelor's degree in Architecture Studies from The University of Kansas.
Work at Procare Solutions
Ryan Pearson has served as a Product Operations Specialist at Procare Solutions since 2019. In this role, he is based in Denver, Colorado, and has been responsible for reviewing, processing, and responding to an average of 400 feature requests each month. He has played a key role in supporting the go-to-market strategy for new product releases, ensuring Salesforce is prepared for upcoming changes. Additionally, he has conducted extensive research to enhance market insights regarding competitor strategies.
Education and Expertise
Ryan Pearson holds a Master's degree in Urban Planning from The University of Kansas, which he completed in 2019. Prior to this, he earned a Bachelor's degree in Architecture Studies from the same institution, graduating in 2017. His educational background provides him with a solid foundation in planning and design principles, which he applies to his work in product operations.
Background
Ryan Pearson completed his secondary education at Lyons Township High School, where he studied from 2010 to 2014. His academic journey continued at The University of Kansas, where he pursued degrees in Architecture Studies and Urban Planning. This combination of education has equipped him with a diverse skill set applicable to his current role in product operations.
Achievements in Product Operations
In his role at Procare Solutions, Ryan Pearson has contributed to significant improvements in product analytics and user feedback mechanisms. He helped implement an in-app Net Promoter Score (NPS) survey, which resulted in a 14% increase in response rates. Additionally, he has produced comprehensive documentation that enhances understanding of product functionality and differentiators, particularly during multiple acquisitions.