Tammie Hogan
About Tammie Hogan
Tammie Hogan serves as the Chief Customer Officer at Procare Software, bringing over 20 years of experience in customer success and software services. She has a background in multi-store retail management with Gap Inc. and has held various leadership roles at Oildex and DrillingInfo, focusing on operational excellence and customer experience.
Work at Procare Solutions
Tammie Hogan has served as the Chief Customer Officer at Procare Software since 2019. In this role, she leads operations and strategy focused on delivering exceptional customer experiences for over 30,000 child care businesses. Her responsibilities include overseeing customer success initiatives and ensuring that the company meets the needs of its clients in the child care sector.
Education and Expertise
Tammie Hogan holds a Bachelor of Arts degree in English Literature from the University of Colorado, Boulder. She has also studied Travel and Exploration at the University of Pittsburgh, participating in the Semester at Sea Program. In addition to her academic background, she possesses a Project Management Professional (PMP) certification and has over 20 years of experience in the Software as a Service (SaaS) industry.
Background in Retail Management
Tammie Hogan has extensive experience in multi-store retail management, having worked with Gap Inc. for 12 years as a District Sales Manager. Her role involved managing operations across multiple locations in the Rocky Mountain Territory, where she developed skills in customer service and team leadership.
Career at Oildex
Hogan has held multiple positions at Oildex, contributing significantly to the company's operations. She served as the Chief Operating Officer for a brief period in 2018 and held various roles including Senior Director in the Office of the CEO, Director of Customer Service, and Director of Professional Services and Project Management. Her tenure at Oildex spanned from 2005 to 2019, during which she led operational teams and managed client services.
Leadership in Customer Success
With over 20 years of experience as a customer success leader, Tammie Hogan has a strong background in leading and executing executive management initiatives, including mergers and acquisitions. She leverages her analytical and project management skills to design solutions that enhance efficiency and profitability for child care providers, addressing regulatory and compliance challenges within the industry.