Wendy Young
About Wendy Young
Wendy Young is a Customer Marketing Manager at Procare Solutions, where she uses data analytics to improve customer communication and migration strategies for the EZCare product line. She has a background in English Language and Literature from the University of Maryland and has held previous positions at Associa Mid-Atlantic and SofterWare, Inc.
Work at Procare Solutions
Wendy Young serves as the Customer Marketing Manager at Procare Solutions, a position she has held since 2021. In this role, she utilizes data analytics to enhance customer communication and migration strategies specifically for the EZCare product line. Her focus is on improving the customer and end-user experience through strategic communication initiatives. Young's work contributes to the overall effectiveness of customer engagement and satisfaction within the organization.
Education and Expertise
Wendy Young studied at the University of Maryland, where she earned a Bachelor of Arts (B.A.) in English Language and Literature from 1991 to 1994. This educational background provides her with a strong foundation in communication, which she applies in her current role in customer marketing. Her expertise in data analytics further enhances her ability to develop effective marketing strategies.
Background
Before joining Procare Solutions, Wendy Young worked at Associa Mid-Atlantic as a Community Association Manager from 2013 to 2017. In this position, she managed community associations and developed skills in customer relations and community engagement. Following her tenure at Associa, she served as a Senior Content Strategist at SofterWare, Inc. from 2017 to 2021, where she focused on content development and strategy.
Professional Experience
Wendy Young has a diverse professional background that includes roles in community management and content strategy. Her experience as a Community Association Manager at Associa Mid-Atlantic equipped her with valuable skills in managing client relationships. At SofterWare, Inc., she honed her abilities in content strategy, which she now leverages in her current role at Procare Solutions to enhance customer communication.