Anita Armstrong
About Anita Armstrong
Anita Armstrong is a Technical Training Specialist with extensive experience in client training and project management. She has held various roles in notable companies, including The Reynolds and Reynolds Company, Maritz, and Wells Fargo Home Mortgage, and currently works at Procede Software.
Current Role at Procede Software
Anita Armstrong serves as a Technical Training Specialist at Procede Software, a position she has held since 2021. In this role, she manages client training projects, ensuring that all statuses are updated in project management software throughout the training process. Additionally, she acts as a subject matter expert for Procede's product suite, providing valuable insights and guidance to both clients and internal teams.
Previous Experience at The Reynolds and Reynolds Company
Anita Armstrong worked at The Reynolds and Reynolds Company from 2002 to 2006 as a Customer Training Professional. During her four years in this role, she provided feedback to management and client leadership regarding attendee ability, progress, and concerns. This experience contributed to her development in training and client management.
Professional Background in Account Management
Anita has extensive experience in account management, having worked as an Account Manager at Maritz from 2016 to 2019 in the Charlotte, North Carolina Area. Prior to that, she served as a Regional Account Manager at CCC Information Services from 2009 to 2014 in the Greater Charlotte Area. These roles involved managing client relationships and ensuring satisfaction with services provided.
Project Management Experience
Anita Armstrong has a background in project management, having worked as a Project Manager at Wells Fargo Home Mortgage for seven months in 2014 and 2015. She also held the position of CRM Project Manager at New Genesis from 2019 to 2021 in the Kalamazoo, Michigan Area. In these roles, she was responsible for overseeing project timelines and deliverables.
Educational Background in Management Information Systems
Anita Armstrong studied Management Information Systems at Northwood University, where she achieved a Bachelor of Arts (B.A.). This educational background has provided her with a solid foundation in both technical and management skills, which she applies in her current and previous roles.