Frances Smith
About Frances Smith
Frances Smith is a Quality Assurance Engineer I at Procede Software, where she has worked since 2021. She holds a Bachelor of Science in Biology with an emphasis in zoology from San Francisco State University and has experience in quality assurance, SQL query generation, and team collaboration.
Current Role as Quality Assurance Engineer I
Frances Smith currently serves as a Quality Assurance Engineer I at Procede Software, a position she has held since 2021. In this role, she verifies quality acceptance criteria for thick-client and web-based applications across multi-platform environments. She assists the QA Lead and Manager in developing schedules and procedures, ensuring that testing processes are efficient and effective. Frances also manages the backlog of reported issues, providing transparency and recommendations for resolution to Product Managers and AGILE team members. Her collaboration with automation engineers focuses on automating test cases to enhance the testing workflow.
Previous Experience at Procede Software
Prior to her current role, Frances worked at Procede Software as a Support Services Consultant II from 2020 to 2021. During her tenure, she gained valuable experience in supporting software solutions and addressing client needs. This position allowed her to develop a strong understanding of the company's products and services, which she now applies in her quality assurance role.
Educational Background in Biology
Frances Smith earned a Bachelor of Science degree in Biology with an emphasis in zoology from San Francisco State University. She attended the university from 2013 to 2016, completing her studies over three years. Prior to that, she studied at Crafton Hills College, where she achieved General Education credits from 2010 to 2013. This educational background provided her with a strong foundation in scientific principles and analytical thinking.
Work History and Roles
Frances has held various positions prior to her current role in quality assurance. She worked as a Packleader at Dog Tired San Diego from 2017 to 2018, where she managed pet care services. Additionally, she served as a Senior Staff Guest Services member at Wag Hotels from 2014 to 2016 and as a Front Desk Receptionist at Glamarama Salon in 2016. She also worked as a Server at BREW Pub & Kitchen for six months in 2017. These roles contributed to her customer service skills and ability to work in diverse environments.
Technical Skills and Expertise
Frances possesses technical skills that are essential for her role in quality assurance. She has experience in generating SQL queries to extract system data required for testing various features before their release to production. This expertise allows her to effectively validate software functionality and ensure quality standards are met. Her ability to collaborate with automation engineers further enhances her technical proficiency in the field.