Florence Dhalia
About Florence Dhalia
Florence Dhalia is the Director of Modern Retail and E-commerce Customer Logistics at Procter & Gamble in Greater Jakarta Area, Indonesia, known for her leadership in supply chain initiatives and transformational work in physical distribution.
Current Role at Procter & Gamble
Florence Dhalia serves as the Director of Modern Retail and E-commerce Customer Logistic at Procter & Gamble in the Greater Jakarta Area, Indonesia. Since 2017, she has been overseeing key components of the logistics chain, including service level delivery, shelf availability, and inventory. Her role involves managing critical account relations with retail customers, addressing logistics-related matters, and continuously improving service, cost, and cash management through strategic transformations in physical distribution.
Previous Positions at Procter & Gamble
Before becoming the Director, Florence held various roles at Procter & Gamble. From 2014 to 2017, she operated as Senior Manager of Transportation in Indonesia. Prior to that, she was the Manager of Business Planning and Market Logistics from 2012 to 2014 in the Greater Jakarta Area. She began her career at P&G as a Cross Border Logistic Intern in 2011. Each role equipped her with comprehensive knowledge and experience in logistics and supply chain management.
Educational Background
Florence Dhalia graduated from Universitas Indonesia with a Bachelor of Engineering (B.E.) in Industrial Engineering, a program she completed from 2008 to 2012. Her foundation in industrial engineering has been instrumental in her approach to logistics and supply chain management. Prior to this, she attended President Senior High School on a full scholarship, focusing on Natural Science from 2005 to 2008.
Supply Chain and Logistics Leadership
As the first local female product supply Director at P&G Indonesia, Florence has pioneered significant advancements in supply chain and logistics. Her initiatives are centered on improving end-to-end service, optimizing cash management, and enhancing cost efficiency based on value stream and supply network design. Her leadership in this area ensures that P&G maintains robust and efficient logistics operations.