Francis Archie Riva, UX Mc
About Francis Archie Riva, UX Mc
Francis Archie Riva is the Director of User Experience & Digital Operations and Intelligent Automations at Procter & Gamble, with a strong focus on disruptive innovation and business process transformation.
Title
Francis Archie Riva currently holds the position of Director of User Experience & Digital Operations and Intelligent Automations at Procter & Gamble.
Education and Expertise
Francis Archie Riva studied at Ateneo de Manila University, where he earned a Bachelor’s Degree in Management Information Systems from 2003 to 2007. His academic background laid a solid foundation for his career in user experience, data analytics, and intelligent automations. He also attended Stella Maris Academy of Davao for high school from 1999 to 2003.
Procter & Gamble Career
Francis Archie Riva has had a long and varied career at Procter & Gamble, holding roles such as Director of User Experience & Digital Operations and Intelligent Automations since 2021, Director of Data Analytics and User Experience from 2020 to 2022, and User Experience Senior Manager from 2018 to 2020. Prior roles include SAP S/4 Hana Data Migration IT Manager from 2016 to 2017, User Experience Designer and Project Manager from 2013 to 2016, Global COE Leader for IT Project Management from 2010 to 2012, SAP FICO Project Manager from 2009 to 2012, and Regional Product Manager from 2007 to 2009.
Background
Early in his career, Francis Archie Riva worked as a Product Marketing Intern at Globe Telecom in 2002. His career has been marked by a strong focus on disruptive innovation and business process transformation, particularly at Procter & Gamble.
Key Expertise
Francis Archie Riva has demonstrated expertise in Design Thinking, which he applies in his user experience work. His career at Procter & Gamble has seen him deliver both global and regional solutions over a span of 14 years. His roles have consistently emphasized the application of innovative technologies and business processes to drive transformation.