Joana Gopez
About Joana Gopez
Joana Gopez is a Senior Information Technology Manager at Procter & Gamble, with extensive experience in IT service management and development operations.
Senior Information Technology Manager at Procter & Gamble
Joana Gopez has held the position of Senior Information Technology Manager at Procter & Gamble since 2018. At P&G, she leads the AMA EDI DEVOPS team, focusing on Business-to-Business Integration for the Asia Pacific, Middle East, and Africa regions. Her role involves managing order management systems across a diverse range of geographical areas, ensuring seamless and efficient operations.
Previous Roles at CEVA Logistics
Before joining Procter & Gamble, Joana worked at CEVA Logistics as a Senior Support Engineer- EAI/TIBCO from 2016 to 2018. During her tenure, she specialized in enterprise application integration and supported the company's IT infrastructure, contributing to the efficiency and reliability of their operations.
Extensive Experience at Hewlett Packard Enterprise
Joana Gopez spent several years at Hewlett Packard Enterprise in various significant roles. From 2012 to 2016, she served as a Technology Consultant, TIBCO CIB Level 2 Support, and TIBCO BW AS Release to Operations Manager. Additionally, she managed SAP PI AS Release to Operations and led EAI Application Development & Management Operations. These roles allowed her to develop a comprehensive skill set in integration, application development, and IT management.
Educational Background
Joana earned a Bachelor of Science in Business Administration with a focus on Computer Applications from De La Salle - College of Saint Benilde. She studied from 2008 to 2012, equipping herself with a strong foundation in both business administration and IT, which has been integral to her professional journey.
Certifications in ITIL V4 and DEVOPS Foundation
Joana holds certifications in ITIL V4 and DEVOPS foundation. These certifications highlight her expertise and commitment to IT service management and development operations, aspects critical to her leadership roles. These qualifications have equipped her with the best practices and methodologies required for efficient IT management and operational excellence.