Joy Lim
About Joy Lim
Joy Lim is the Senior Director of IT Solutions Operations at Procter & Gamble, with extensive experience in IT operations, digital fluency, and innovation across multiple regions.
Current Role at Procter & Gamble
Joy Lim is the Senior Director of IT Solutions Operations at Procter & Gamble, a role she has held since 2021. Based at the company's Cincinnati, Ohio office, she is responsible for overseeing IT operational strategies and driving efficiency through innovative solutions. Her efforts contribute to the company's ability to adapt to evolving technological trends, ensuring the seamless integration of IT services within the global business framework.
Previous Leadership Roles at Procter & Gamble
Before her current role, Joy Lim held several key positions at Procter & Gamble. She was the Senior Director of IT Cloud User Experience from 2021 to 2022, focusing on enhancing cloud services to improve user experiences. From 2018 to 2021, she served as the Senior Director for Digital Fluency and On Demand Talent Leader. Her contributions in these roles played a significant part in the company's digital transformation and talent management strategies.
Extensive Experience in IT Operations
Joy Lim's career at Procter & Gamble spans several decades, marked by a series of progressive roles. She has managed IT operations across multiple regions, including significant positions like the Associate Director of Global Business Services and IT Purchases, and the Associate Director of IT Innovation for Next Generation Services. Her roles have involved the successful integration of business services with plant IT OT systems and driving smart automation initiatives.
Educational Background
Joy Lim earned her Bachelor’s Degree in Computer Science from the University of the Philippines, attending from 1988 to 1992. This strong educational foundation laid the groundwork for her extensive career in IT and business operations. Her academic background has been critical in enabling her to handle the complex demands of her roles at Procter & Gamble.
Key Contributions to Procter & Gamble
Over her tenure at Procter & Gamble, Joy Lim has played an instrumental role in modernizing operations. Notably, she has driven transformations for smart automation and enterprise application integration. Her leadership in digital fluency and on-demand talent initiatives has been pivotal in advancing the company's technological capabilities and preparing it for future challenges.