Karmela V.

Karmela V.

Head Of It, Malaysia, Singapore, Vietnam (Msv) Market Operations @ Procter & Gamble

About Karmela V.

Karmela V. is the Head of IT for Malaysia, Singapore, and Vietnam Market Operations at Procter & Gamble, with extensive experience in analytics, business intelligence, and information security.

Company

Karmela V. is currently working at Procter & Gamble, where she holds multiple leadership roles within the Malaysia, Singapore, Vietnam (MSV) Market Operations. Her roles encompass Head of IT and Director of Analytics & Insights. She has been with Procter & Gamble for several years, contributing to various departments and projects since 2013.

Title

Karmela V. serves as the Head of IT, Malaysia, Singapore, Vietnam (MSV) Market Operations at Procter & Gamble. Additionally, she holds the title of Director, Analytics & Insights for the same market operations.

Education and Expertise

Karmela V. earned a Bachelor of Arts (B.A.) in Psychology with a Minor in Hispanic Studies from Ateneo de Manila University between 2001 and 2005. Her extensive work experience at Procter & Gamble, Accenture, and her educational background, have endowed her with a robust skill set in IT management, analytics, and business intelligence.

Background

Karmela V.'s professional journey began at Accenture, where she worked as a Senior Software Engineer from 2006 to 2010. She then joined Procter & Gamble, holding various roles such as Global SAP Information Security Program Manager, Global Application / Project Manager in Distributor Business Intelligence (BI), Global Operations Leader in BI, and Global Cloud Project Manager. She has extensive experience across different market operations and technical fields.

Achievements

Karmela V. has activated a privacy framework and managed sustainability operationalization, achieving over 95% compliance in Malaysia, Singapore, and Vietnam. She led a capability program resulting in 100% of resources being upskilled, with a user satisfaction rating of 4.5 out of 5. Additionally, she contributed to a pricing and sizing framework that delivered consistent Strategic Revenue Management (SRM) gains of 400 basis points. Her efforts have notably step-changed capability programs at Procter & Gamble, strengthening both business and technical skills.

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