Kevin Funkhouser
About Kevin Funkhouser
Kevin Funkhouser is a Category Specialist in NA Global Consumer Relations at Procter & Gamble, focusing on social media strategies and consumer satisfaction.
Title
Kevin Funkhouser serves as a Category Specialist in North America for the Global Consumer Relations team at Procter & Gamble.
Company
Kevin Funkhouser is currently employed at Procter & Gamble. His role within the company involves a wide array of consumer relations and category specialization tasks.
Specializes in Social Media Strategies
Kevin Funkhouser has developed and implemented social media strategies specifically designed for new business models, emphasizing direct-to-consumer brands. His strategic approach aims at enhancing brand presence and consumer engagement.
Role in Alta Brand Launch
Kevin Funkhouser played a crucial role in supporting the launch day of the Alta brand. His efforts focused on ensuring smooth operations and maintaining high levels of consumer satisfaction during the launch.
Knowledge Article Management
As part of his responsibilities, Kevin Funkhouser specializes in creating and managing knowledge articles that provide detailed product information and outline direct-to-consumer work processes. These articles serve as essential resources for internal teams and consumers.
Coaching and Support for Teams
Kevin Funkhouser provides coaching and support to social media and consumer relations teams. His guidance aims to enhance overall customer experience and improve the efficiency of these teams.
Monitoring Customer Experience Metrics
In his role, Kevin Funkhouser actively monitors customer experience metrics to identify areas requiring improvement. He implements necessary changes based on these insights to continuously enhance consumer satisfaction.