Ralph Gerard Keng
About Ralph Gerard Keng
Ralph Gerard Keng is an Associate IT Manager and NOC L2 Engineer at Procter & Gamble, and a Lead Network Engineer at Verizon Enterprise Solutions.
Current Job at Procter & Gamble
Ralph Gerard Keng currently holds the position of Associate IT Manager - NOC L2 Engineer at Procter & Gamble in the Philippines since 2018. In this role, he provides advanced technical guidance and support, specifically acting as a Subject Matter Expert (SME) for Tier 2 network support. His responsibilities include mentoring and training Tier 1 engineers, enhancing their technical skills and knowledge.
Employment at Verizon Enterprise Solutions
Ralph Gerard Keng has been serving as Lead Network Engineer at Verizon Enterprise Solutions in the NCR - National Capital Region, Philippines, since 2013. His key contributions include conducting a three-week training program in Cebu City to facilitate the transition of work functions from Verizon Alabang NOC to Accenture Cebu. He is responsible for evaluating Tier 1 engineers through stringent Quality Assurance measures agreed upon with management.
Past Role at My Network Depot
From 2012 to 2013, Ralph Gerard Keng worked at My Network Depot as a Project Basis Network Engineer. During his tenure, he was involved in project-based networking tasks, contributing technical expertise and ensuring efficient project execution.
Education at University of Santo Tomas
Ralph Gerard Keng completed his Bachelor of Science in Electronics and Communications Engineering at the University of Santo Tomas. He studied from 2007 to 2012, acquiring a solid foundation in electronics and communications, which paved the way for his career in network engineering.