Roman Slugotskiy
About Roman Slugotskiy
Roman Slugotskiy is a Senior Technical Support Specialist at Clario, Inc. with a background in process engineering and technical support, holding degrees in engineering and management.
Current Position at Clario, Inc.
Roman Slugotskiy is currently employed as a Senior Technical Support Specialist at Clario, Inc. He has been in this role since 2020 and is based in Ivano-Frankivsk, Ukraine. In this position, he provides advanced technical support and plays a significant role in maintaining high standards of customer service.
Previous Experience at Kromtech
Before joining Clario, Inc., Roman Slugotskiy worked at Kromtech as a Senior Technical Support Engineer from 2018 to 2021. During his three-year tenure in the Ivano-Frankivsk Region of Ukraine, he applied his technical expertise to resolve complex issues and improve support processes.
Education and Expertise
Roman Slugotskiy holds two degrees, showcasing a diverse educational background. He earned an Engineer’s Degree in Automatisation of Technological Processes from Ivano-Frankivsk National Technical University of Oil and Gas and a Master's degree in Management of Foreign Economic Affairs from the Kyiv Institute for the Humanities, both between 2002 and 2007. Additionally, he is preparing for Apple and Microsoft certification, reflecting his commitment to expanding his expertise in major technology platforms.
Customer Retention Skills
Roman Slugotskiy has demonstrated exceptional communication and negotiation abilities. He effectively utilized these skills to prevent over 50 customers from breaking their contracts, illustrating his proficiency in customer retention. This ability is vital in maintaining and enhancing client relationships.